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Cancellations & Returns

How to return in 3 steps

This applies to items purchased from this website / eshop only.

We hope you’ll love every purchase you make from our website, but if you need to Cancel an order or Return an item :

1. Unopened, unused and in the original packaging

The return can be done at our shop within 14 working days from the purchase date, along with the original receipt. In this case you can receive a refund for the value of your purchase in the same method as that of the original payment.

2. Opened, unused and in the original packaging

The return can be done at our shop within 14 working days from delivery or pickup date, along with the original receipt of purchase. The product will be checked from our Service Department and if it complies with our Warranty Policy we will proceed with the exchange. In this case you can receive a refund for the value of your purchase in the same method as that of the original payment.

For your protection if the return is shipped to us , we recommend that you use a recorded-delivery service.

Please note that you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error, or if the item is faulty. Please package the relevant item securely in at least the packaging it was received and send it to us with a copy of your invoice so that we receive it within 14 working days of the day after the date that the item was delivered to you.

Please note: we can only accept the return of opened items if they are faulty.

• Goods are offered subject to being unsold. In the event of non-availability of goods, we reserve the right to rescind the contract.
• Payment & Delivery charges are not refundable.
• Prices and manufacturers specifications are subject to change without notice. Minor specification variations do not entitle the purchaser to rescind the contract.
• Claims for damaged goods must notify within 24 hours of receipt, please inspect goods immediately.
• For suitability of goods please contact the manufacturer.
• Orders delivered may be subject to a delivery charge, click here to see Shipping Policy
• Signing for goods accepts the goods into your care, and that they have been received complete and in undamaged packaging. You have the right to refuse damaged or incomplete parcels.
• The cardholders name and address and delivery address must be the same for the 1st order.
• We do not deliver to P.O.Box numbers.
• The company policy is to dispatch goods within 48 hours of receiving your order, however this can vary subject to availability of stock. Times quoted are made in good faith, but shall not be binding. A.R.P. Mobile Tech Stores Ltd cannot accept responsibility for transport delays causing late delivery.
• Late delivery does not entitle you to refuse or cancel the order.
• The user will indemnify A.R.P. Mobile Tech Stores Ltd against all claims, liabilities, damages, costs and expenses, including legal fees which may or may not arise out of the use of information of any kind contained within this website.
• Whilst all reasonable endeavors have been made to check the accuracy of the information contained within this site A.R.P. Mobile Tech Stores Ltd does not warrant the accuracy of the information contained herein. Further, A.R.P. Mobile Tech Stores Ltd or any other associated company or companies will not be liable for any direct, indirect or consequential loss arising from the use of the information and material contained within this website or any other site which the user may access through this website. Further, A.R.P. Mobile Tech Stores Ltd or any associated company or companies will not be liable for any direct, indirect or consequential loss arising due to the users access to any other providers, operators, organizations or persons referred to directly or indirectly within this website.
• All items are guaranteed according to manufacturer’s warranty.